New recording feature

(Updated 2024-10-12)

Overview of the new recording feature

In response to numerous requests, we are excited to announce that HeardThat can now be used as an audio recorder. In addition to helping you hear speech better in noisy environments, you now have the option to save and share recordings of your sessions. HeardThat turns your phone into an audio recorder with unmatched noise-removal capabilities, powered by AI.

Why recording?

Here are some examples of why you might want to make recordings using HeardThat.

  1. Keeping a record of a meeting or event: HeardThat turns your phone into a noise-removing microphone, allowing you to save a recording of those important conversations, meetings, or lectures that take place in noisy areas.

  2. Preparing audio for social media: If you are creating a podcast or an audio track for social media, HeardThat becomes a noise-removing microphone that lets you monitor what you are recording.

  3. Technical support: Sometimes you want to send the recording of a HeardThat session along with a request for technical support, using the Feedback function. HeardThat has always made temporary recordings for that purpose. It can continue to do so, but now you have more control over which recordings are made and how long they are kept.

Overview: how you use it

To take advantage of HeardThat’s recording features, you first choose defaults for when you want it to save recordings. You then use HeardThat as usual. After the HeardThat session is finished, you can review the recordings on the phone, or share them to make copies in the cloud or to your local computer.

Get the details in our the Frequently Asked Questions (FAQ) section below.

FAQ

How do I set the recording options?

Go to Settings > Recordings > Options. You will see options for

  • Auto-record

  • Auto-remove recordings

  • Remove after

Each option is explained on the screen.

When are recordings made?

It’s your choice. (See the Recording options screenshot above.) 

Recordings can be made

  • always (Auto-record on)

  • never (Auto-record off)

  • for specific sessions (Auto-record off, use the Recording button during a session.) 

When are recordings removed from the phone?

It’s your choice. Individual recordings can be deleted

  • by you, at any time

  • automatically, after a number of days that you specify

How can I listen to my recordings on the phone?

Go to Settings > Recordings. Tap on the recording you want to listen to and tap the Play button.

Note that you can adjust the Noise removal amount with a slider that is similar to the one on the main HeardThat screen.

How do I download the recordings from my phone?

You can see a list of the recordings on your phone in Settings > Recordings. Select the recording that you want and tap the “share” button.

Note that you will be sharing the “mixed” version of the audio. The mixed version reflects the position of the Noise removal slider and this information is included in the name of the file that is shared. For example, “Recording_9_mix_070.wav” when noise removal is set to 70%.

Pro tip: If you tap on a recording and then tap on its name, you can change the name to be something more meaningful to you. That name will be used for the filename of the shared files.

Pro tip: You can share the same file more than once with different noise removal settings. For example, if you want a recording with no noise removal applied, set Noise removal to None and share that. If you also want full noise removal, set Noise removal to Maximum and shart that. The resulting files will have the suffixes “__mix_000” and “mix_100” respectively.

How can I send audio with Feedback?

In the Feedback screen, tap in the Audio to send field.

That will take to the list of recordings. When you tap a recording, you can play it to be sure it’s the right one. Tap Select to have it included with the feedback.

How can I decide during a session whether to record or not?

HeardThat shows a recording status bar at the bottom of the screen. You can tap the bar to change between recording and not recording.

Note that you can’t record just part of a session. When you tap the Stop button to end a session

  • if recording is ON, the entire session will be saved,

  • if recording is OFF, none of the session will be saved.

Can I record without connecting a listening device?

Yes! Although it’s usually a good idea to monitor what you are recording, you don’t have to. You can just tap the Start button, make sure the recording status is set to ON, and you’re good to go. You will be asked to confirm that you intend to record with no playback device connected.

How does HeardThat protect my privacy?

  1. All audio processing happens on your phone. None of the audio that you hear during a HeardThat session is sent to the cloud or anywhere else.

  2. Any recordings you make stay just on your phone unless you choose to send them to another location.

  3. No personally identifiable information is shared with the company that makes HeardThat, with one exception: if you contact us for technical support, we ask for your email address so that we can communicate with you about your issue.

  4. Our privacy policy has been updated to include the new recording feature. The policy can be viewed here.

Singular Hearing